You do not need to wear a face covering if you have a legitimate reason not to. This includes:

• young children under the age of 11
• not being able to put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
• if putting on, wearing or removing a face covering will cause you severe distress
• if you are travelling with or providing assistance to someone who relies on lip reading to communicate
• to avoid harm or injury, or the risk of harm or injury, to yourself or others
• to avoid injury, or to escape a risk of harm, and you do not have a face covering with you
• to eat or drink, but only if you need to
• to take medication
• if a police officer or other official requests you remove your face covering

There are also scenarios when you are permitted to remove a face covering when asked:

• If asked to do so by shop staff for the purpose of age identification
• If speaking with people who rely on lip reading, facial expressions and clear sound. Some may ask you, either verbally or in writing, to remove a covering to help with communication