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TOPIC: Stair lift drama again!!

Stair lift drama again!! 3 years 5 months ago #62129

Had to make a call to my stair lift supplier again this morning! Yet again for the 5th time in less than a year one of my toggles wire has come out!! This time it's the left luckily I can use the right hand one to go up and down the stairs but the left can only downstairs.

But the main reason I'm annoyed is because the warranty is up this month and I've had to have the repair man out several times and had 2 toggles that where known to be faulty and got them replaced and then the right toggle wires came out and had to have them fixed, then the left ones had them fixed and yesterday another wire! And this is a brand new stair lift that cost a lot of money and I'm having problem after problem! I'm going to ask for a new 12 month warranty as I feel I've had so much grief with it and I refuse to pay a penny as this has been a constant problem not brought on by me. Oh well what goes up must come down when it works!! :lol:
The following user(s) said Thank You: riversidemarie

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Stair lift drama again!! 3 years 5 months ago #62133

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Did you get your stair lift free thru the council?

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Stair lift drama again!! 3 years 5 months ago #62138

No had to buy it with my own readies!! They are going to come Monday afternoon and replace all the wires to the paddles because they say 'now the stair lift maker are saying the wires for the paddles are a bad batch!!' unreal 1st the paddles now the wires! I hope this is the last time I have to call them out because the paddles stop working. It's due for a service now as well so they can do that while they are here. I'm going to ask them for a new warranty as well!!


Karl wrote: Did you get your stair lift free thru the council?

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Stair lift drama again!! 3 years 5 months ago #62148

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You should of got a grant from the council to buy a stairlift. You can get grants for loads of things!

New adaptions for bathroom, bedroom, kitchen, ramps, etc..

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Stair lift drama again!! 3 years 5 months ago #62155

I tried to get a grant for the stair lift but they wanted to look at my husbands finances and I felt that was wrong because it was my stair lift as I was disabled. And they refused my grant application because of not showing my husbands finances. Even if I showed them his finances I would have been turned down due to his inheritance. So I went ahead and brought my own.

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Stair lift drama again!! 3 years 5 months ago #62162

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ah, if you was single, you would of got one for free.

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Stair lift drama again!! 3 years 5 months ago #62169

I am now single and I can't get one through the state! Too much money they tell me! I wish! Disability equipment costs a fortune. Initial outlay, servicing, insurance, warranty, tethering, The list is endless. Just had a letter from falls unit. "How many times I have fallen in the last 6 months?" I've replied: "Where is the physiotherapy available to prevent falls?" Prevention is better than cure! Addressing the damage done to the body and head costs more than physio which here is non-existent. Given a A 4 sheet of exercises which would insult an infant! Brain dead or what? ie. Fall equals damage to body and head. Brain bleed and damage to body. A and E, ambulance, inotial care, operation, stitiches and possible/probable hospitalisation. I realise that not all falls cannot be prevented but I suggest a more lenient approach to financial help for aids in the home would in many cases cost less, along with decent physiotherapy information can help to re programme the brain and lessen falls. Even sitting and standing with careful assessment of aids can give a person a different perspective on the world and aids balance, circulation, density of bones, one's emotional/psycholigical, social life and breatheing etc. Why does one have to fight for dignity, the ability to move safely and interract with the wider world? I'm told I can afford it but with Careline, carers for basic cleanliness, blue badge, radar key, and all the paraphenalia of disability plus the normal costs of living and socialising I can't. Who actually listens? Or cares. It's bad enough being disabled without having to go cap in hand and apologising, justifying one's need to a life or a stair-lift? Sometimes I despair at the atitude of this Government, whatever party. The number of people who have to fight for everything. Parents of the disabled, people who want to work (PIP) motability, carers and the full gamut of the needs of the disabled. Endless forms, endless justification, phone calls, interviews, assessments. We need our energy to just live! Don't they realise, comprehend how exhausting coping with disability and living with such, is?

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Stair lift drama again!! 3 years 5 months ago #62176

Don't talk to me about falls after the one I had in March that has left me with a scar Chucky would be proud of!! Yes I got offered Physiotherapy which I laughed at how many times do I have to tell them physio causes me more damage than good and as soon as I mention Osteoporosis they realise. So I got my two walkers which help but what if I need to carry something from one room to another? This is why I had that accident in the 1st place, thank god for my husband who thought up adding a basket to it, which I may say is a god send! Why can't these disability aid people who make these aids for people like us think about these problems which may I say can simply be fixed as my husband has shown. We need our lives being made safer not by adding physio but by adding aids that make simple tasks easier and safer and medical help to make us stronger. End of rant!!

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Stair lift drama again!! 3 years 5 months ago #62203

You can actually buy basket/holder things online - brought my mom one - but she never used it. Prefer the look of your one.
And Karl isn't completely right. True you can APPLY for a grant, or a Disabled Facilities Grant but with most councils its a fixed pot. When its gone, its gone, so no its not a given to GET the grant applied for. And that can be a postcode lottery. I can quite understand riverside maries rant!!
I'm single and it does not make an iota of difference!!

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